Privacy Policy
Last updated: January 14, 2026
This Privacy Policy describes how Gojo Scents (“Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from gojoscents.com (the “Site”) or otherwise communicate with us (collectively, the “Services”).
For purposes of this Privacy Policy, “you” and “your” refer to the user of the Services, whether you are a customer, website visitor, or another individual whose information we collect.
Please read this Privacy Policy carefully. By accessing or using any of the Services, you agree to the collection, use, and disclosure of your information as described here. If you do not agree, please do not use our Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, business operations, or legal requirements. When we do, we will update the “Last updated” date at the top of this page.
How We Collect and Use Your Personal Information
We collect personal information to operate our ecommerce store, fulfill orders, communicate with customers, improve our services, and comply with legal obligations.
The type of information we collect depends on how you interact with our Site.
What Personal Information We Collect
Information You Provide Directly
When you interact with our Services, you may provide us with:
- Contact details (name, email address, phone number, shipping address)
- Order information (billing and shipping details, order history, payment confirmation)
- Account information (if you create an account)
- Customer support communications (messages via WhatsApp, email, or contact forms)
Providing some information is optional, but certain features (like placing an order) may not work without it.
Information Collected Automatically
We automatically collect certain information about your device and usage of the Site, including:
- IP address
- Browser type and device information
- Pages viewed, time spent on pages, and interactions
This data is collected using cookies, pixels, and similar tracking technologies.
Information from Third Parties
We may receive information from third parties such as:
- Shopify, which powers our online store
- Payment gateways that securely process your payments
- Marketing and analytics partners (e.g., Meta/Facebook Pixel, Google Analytics)
All such data is handled in accordance with this Privacy Policy.
How We Use Your Personal Information
We use your personal information to:
1. Provide Products & Services
- Process orders and payments
- Ship products and manage returns
- Communicate order updates
2. Marketing & Advertising
- Send promotional messages (email, WhatsApp, SMS)
- Show relevant ads on platforms like Facebook, Instagram, and Google
3. Security & Fraud Prevention
- Detect suspicious or fraudulent activity
- Protect our website and customers
4. Customer Support & Improvement
- Respond to inquiries
- Improve website performance and user experience
Cookies
We use cookies to enhance your browsing experience and analyze site traffic.
For Shopify-related cookies, you can review:
https://www.shopify.com/legal/cookies
You can disable cookies via your browser settings, but some site features may not function properly.
How We Share Personal Information
We may share your information with:
- Service providers (payment processors, shipping partners, analytics tools)
- Marketing partners for advertising purposes
- Legal authorities if required by law
We do not sell personal information for direct monetary value.
Third-Party Websites & Links
Our Site may contain links to third-party platforms (e.g., social media). We are not responsible for their privacy practices, and we recommend reviewing their policies separately.
Children’s Privacy
Our Services are not intended for children under 16. We do not knowingly collect data from children. If such data is discovered, it will be deleted upon request.
Data Security & Retention
We take reasonable measures to protect your personal data. However, no online transmission is 100% secure.
We retain personal information only as long as necessary to fulfill orders, comply with legal obligations, or resolve disputes.
Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Request correction or deletion
- Withdraw marketing consent
- Request data portability
You can exercise these rights by contacting us.
Contact Us
If you have any questions about this Privacy Policy or your data, please contact us at:
Email: gojoscents@gmail.com
Address: Office No. 123, Executive Block, Jeewan City, Sahiwal, Pakistan