Refund & Exchange Policy

1. We guarantee satisfaction with every purchase. If you're not pleased with a product, feel free to return it, kindly WhatsApp us at 03135136468
2. Our return and exchange policy extends for a generous 14 days from the date of order delivery.
3. To qualify for an exchange, products should be mostly unused, with at least 90% of the content remaining.
4. We process all return and exchange requests promptly, typically within 7 to 14 working days.
5. Please note, delivery charges for the original order are non-refundable.
6. Customers are responsible for any delivery charges incurred for exchanging products.
7. In cases of damage or leakage we will cover all delivery charges related to the return and exchange.
8. No, Retrun Exchange in Sales Item.
9. No, Retrun or Exchange will be accepted after 14 days.
   
10. To initiate the refund/exchange process please WhatsApp us at 03135136468

 

Address: Office No. 123, Executive Block, Jeewan City, Sahiwal 

WhatsApp Us: +92 3084062464

Customer Support: gojoscents@gmail.com